Store Manager, San Francisco

Job description

Company Background

At Proper Food, we make it a cinch to eat well on the run.  We craft our fare by hand fresh every morning the only we know how – with whole, seasonal ingredients sliced, chopped and seasoned with care.  Nothing phony or factory-made.  Just good, proper food that’s packed and ready to go. We cook all our meals from scratch each morning in our commissary kitchen and deliver them to our stores twice a day. At the end of each day, all unsold meals are donated to local food banks.


Proper Food launched in San Francisco in 2014 and has rapidly grown to nine locations in downtown San Francisco, earning accolades from customers, food critics and local media.


The Role

As Store manager, you’ll will be overseeing the daily functionality of your store with the support of your district manager. Store teams consist of 4 – 5 team members, (1) Store Manager & (3 – 4 ) cashiers. Each store manager cultivates the culture of their store, and their management style influences the flow of each business day. We are looking for someone is communicative, dependable, friendly, enthusiastic and hardworking to manage one a high-volume store on Market Street.


Our stores are open Monday – Friday, making it easy to enjoy the weekend and a work-life balance. If you are a strong leader who is passionate about people, energized by the idea of changing the way people eat on the go, and full of positive energy, this may be the position for you.


Store managers are salaried employees that typically work 45 – 50 hours/week, pending the needs of the store.


Your Responsibilities

  • Oversee daily functionality of the store - inventory, breaks, labor, peak times, deliveries, cleaning & other to-dos
  • Establish & maintain company & store culture
  • Train & develop team - provide and model customer service standards
  • Oversee work performance - administer feedback directly to cashiers & supervisors; Relay performance concerns to upper management for support.
  • Master seasonal menu - be a go to for ingredients, dietary restrictions and preferences
  • Order supplies & manage inventory
  • Oversee accounting, cash handling
  • Implement and maintain food safety standards at all times
  • Maintain cleanliness and function of store and its equipment
  • Foster good relationship with management, peers & cashiers companywide
  • Oversee daily catering deliveries & pick ups
  • Be flexible - be able to over shifts in case of employee absence 
  • Be the boots on the ground, we expect our managers to do everything a cashier & supervisor do! 


What Makes You Great

  • Consistently positive, upbeat attitude while at work - lead your team by example
  • Ability to multi-task, and prioritize responsibilities - always putting customers first
  • Works well under pressure, able to handle a fast-paced and demanding environment with grace.
  • Comfortable working in close quarters / a small space with the cashier team
  • Flexible & reliable – able to respond to and ensure coverage for last minute call-outs & emergencies
  • Detail Oriented and comfortable using technology (Microsoft Office, Dropbox, iPad, Slack, Adobe)
  • Passionate about food – and even more passionate about people. Helping others succeed and delighting customers makes you happy.
  • Service oriented with a commitment to quality and consistency – on top of every detail
  • Unwavering honesty, transparency and integrity.
  • Great sense of humor and contagious positive energy
  • 1+ years of retail/restaurant supervisory experience. You don’t necessarily need to have been a Store Manager, but you do need to have led a team of 3+ people.


Specifically, you must have:

  • 1+ years of retail/restaurant supervisory experience. You don’t necessarily need to have been a Store Manager, but you do need to have led a team of 3+ people.

     What We Offer
    • Competitive compensation (DOE experience) 
    • Medical, dental and vision insurance
    • HAS contributions
    • Flexible paid time off
    • Delicious shift meals
    • The opportunity to play a key role in growing a rapidly expanding concept and the tremendous personal growth that comes with that.

Proper Food provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Proper Food celebrates diversity and is committed to creating an inclusive environment for all employees.