Store Manager - San Francisco, Mission Bay

Job description

Company Background

At Proper Food, we make it a cinch to eat well on the run. We craft our fare by hand fresh every morning the only way we know how – with whole, seasonal ingredients sliced, chopped and seasoned with care. Nothing phony or factory-made. Just good, proper food that’s packed and ready to go. We cook all our meals from scratch each morning in our commissary kitchen and deliver them to our stores each day. At the end of each day, all unsold meals are donated to local food banks.

Proper Food launched in San Francisco in 2014 and has rapidly grown to ten locations in San Francisco and four in New York City earning accolades from customers, food critics and local media. Proper Food is excited to be launching in Mission Bay this coming September!

The Role

As General Store Manager, you will oversee the daily functionality of our new Proper Food location, with the support of your SF Area Manager and Area Director. The team will initially consist of 4 – 6 team members/shift leads. As Store Manager, you will be responsible for cultivating the culture of the store, and your management style will influence the flow of each business day. We are looking for someone is communicative, dependable, friendly, enthusiastic and hardworking.

This location will be open daily, and our SM will be required to be on shift during peak times/days and as needed. All our food is prepared and packed at our off-site Commissary and delivered daily to our Stores ready to grab and go! In-store food prep is limited to heating meals when requested and bagging items. If you are a strong leader who is passionate about people, energized by the idea of changing the way people eat on the go, and full of positive energy, this may be the position for you.

We have big growth plans ahead and exciting career development opportunities for an amazing Store Manager who wants to grow with Proper!


Your Responsibilities

  • Oversee daily functionality of the store - inventory, breaks, labor, peak times, deliveries, cleaning & other to-dos
  • Establish & maintain company & store culture
  • Hire, Train & develop team - new hire onboarding, provide and model customer service standards
  • Maintain records and ensure compliance with all HR and labor-related requirements
  • Oversee work performance - administer feedback directly to cashiers & supervisors; Relay performance concerns to upper management for support.
  • Become an expert on our seasonal menu - be a go-to for information on ingredients, dietary restrictions and preferences
  • Order supplies & manage inventory
  • Oversee accounting, cash handling
  • Implement and maintain food safety standards at all times
  • Maintain cleanliness and function of store and its equipment
  • Foster good relationship with management, peers & team members companywide
  • Be flexible - be able to cover shifts in case of employee absence
  • Be the boots on the ground - we expect our managers to do everything a Team Member and Shift Lead do!
  • Ability to push, pull, and carry up to 30 pounds

Specifically, you must have:

  • 1+ years of retail/restaurant supervisory experience. You don’t necessarily need to have been a Store Manager, but you do need to have led a team of 3+ people.
  • Food Manager Certification

What Makes You Great

  • Consistently positive, upbeat attitude while at work - lead your team by example
  • Ability to multi-task, and prioritize responsibilities - always putting customers first
  • Works well under pressure, able to handle a fast-paced and demanding environment with grace.
  • Comfortable working in close quarters / a small space with the team
  • Flexible & reliable – able to respond to and ensure coverage for last minute call-outs & emergencies
  • Detail oriented and comfortable using technology (Microsoft Office (Excel), Dropbox, iPad, Slack, Adobe)
  • Passionate about wholesome food – and even more passionate about people. Helping others succeed and delighting customers makes you happy.
  • Service oriented with a commitment to quality and consistency – on top of every detail
  • Unwavering honesty, transparency and integrity.
  • Great sense of humor and contagious positive energy

What We Offer

  • Competitive compensation
  • Medical, dental and vision insurance
  • HSA contributions
  • Paid Time Off
  • Delicious shift meals
  • Cell Phone Stipend
  • The opportunity to play a key role in growing a rapidly expanding concept and the tremendous personal growth that comes with that.

Proper Food provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Proper Food celebrates diversity and is committed to creating an inclusive environment for all employees.